Airport operations and logistics consist of multiple, complex and intertwined processes, which must be duly planned, synchronized and executed like the elements of a symphonic concert. IT systems have become a crucial factor to provide accurate service performance at competitive costs. In a world of low-price air transportation and tight fare structures, rising operating costs can only be matched with effective operations on the ground. The modular and integrated airport management system GroundStar is key to meet the challenge of efficient operations. Due to the long lead times in airport cons…

Nowadays in labor-intensive companies the “human resources” is not only gaining more and more relevance, but it is the focus of future optimization efforts. The contribution of the single human resources becomes a key factor to increase the competitiveness. SP-Expert of Interflex GmbH is the personnel scheduling solution natively oriented to optimization and fully integrated with company’s administrative systems. SP-Expert allows to increase the quality of company services reducing at the same time personnel related costs and making the whole organization more efficient. It is a powerful control sys…

RiskShield™ is one of the world's leading software products for risk assessment and fraud prevention for banks, payment and processing service providers, TC service providers and insurance companies. RiskShield™ today protects more than 145 million cards against fraud in payments. RiskShield™ detects and prevents fraud with credit cards and debit cards at ATMs, merchants and in Internet shops. RiskShield™ also prevents merchant fraud, internal fraud and credit applications with a fraudulent background. RiskShield™ saves banks, payment and processing service providers millions every year. Custom…

BlipTrackTM is an automatic detection and monitoring system. BlipTrack sensors detect mobiles devices, such as smartphones. By identifying the devices at multiple sensors, specific and accurate statistical information, such as travel times, dwell times and movement patterns become available, without interaction from the users. The system is mainly based on Bluetooth and Wifi technologies (there are also other modules on different technologies) and is developed by Veovo; in partnership with it, Sirius proposes BlipTrack to the Italian market, adding its experience in the personalization of the pro…

Classic work time scheduling in the healthcare sector is often an extremely complicated and rather time-consuming job. While staffing must be kept to a minimum to keep costs down, patient care cannot ever be compromised. In order to provide the best possible care for their patients, the daily routine of doctors, nurses, specialists, clinicians and all other healthcare workers must be scheduled well in advance. This cannot be considered without recognizing the nature of the task – part-time, split time and rotating schedules for many workers, including occasional night shifts, weekend work as w…

Only those who understand the complexity will be able to master the details. Workforce Management alone no longer meets the demands of today’’s call-­center market. Hours worked in regard to ‘‘supply and demand’’ has become too simplistic. Stiff competition and a highly-specialized workforce mandates comprehensive solutions that are as unique and flexible in their implementation as your company. Sirius Technology proposes the modular solution of Workforce Productivity, based on the core Sp-Expert of Interflex and other customized modules. Due to transparency and excellence on all levels, Workfor…

Manpower requirements in manufacturing and industrial enterprises chiefly depend on incoming orders and may be subject to seasonal fluctuations. This results in peaks and valleys in demand which must be met by an efficient HR management. Interflex provides demand-oriented personnel scheduling solutions to avoid cost-intensive over- and under-staffing. Flexible, open schedule models or staffing leveling required for each machine or workgroups can be determined by the integrated advance personnel scheduling software.Depending on the solution selected, your order data can even be imported from upstream E…

The economic situation in retail business has changed for the worse. Price pressures from mega merchants, expansion in retail space and trends towards concentration on one hand, but then, high insolvency rates and a significant drop in sales on the other hand Changes in the basic conditions, especially having extended shopping hours and introduced new labor time regulations impose a constant pressure on personnel costs. Unpleasant consequences are business closings, the reduction of jobs, worsening of personnel structures as well as rising job stress and the pressure to perform on employee side.

In view of empty public coffers, efficient personnel planning solutions are sought throughout the public sector. Overtime must be avoided and, at the same time, suitably qualified staff lined up to compensate for absences due to illness and other unplannable events. A greater number of flexible labor time models might help; however such models are often associated with considerable administrative effort. This type of scheduling is getting even more intensive since different work contracts, collective labor agreements, flexible scheduling and staff preferences must all be taken into account. Interflex has 20 ye…

From malicious malware to sophisticated phishing schemes, banking institutions are under constant, multi-channel attack. By leveraging the strength of using multiple data sources and supervised learning technology, RiskShield provides a robust, agile solution with superb fraud detection results that are accurate and reliable. Criminals are increasingly turning to online fraud as more traditional channels become increasingly better protected. Fighting online bank fraud requires speed and flexibility. Real-time crime requires real-time detection in order to be deterred effectively. RiskShield has

Payment card fraud has been around for decades now, but since the introduction of cyber technology and e-commerce, it has increased significantly over the last 10 years. RiskShield offers card issuers and payment service providers a real-time fraud detection solution and protects the cardholders from compromised cards and Card-Not-Present fraud. Banks and financial institutions have always been a target for criminals. However, in today’s progressive technology age and given the exponentially growing online crime activity, financial institutions are finding it difficult to stay ahead of the curve an…

RiskShield is real-time fraud prevention solution that automatically assesses the fraud risk of a payment card transaction in order to protect honest merchants against card fraud and the acquirer against merchant fraud.Traditional card fraud changes due to the fact that a substantial share of card transactions are no longer related to the physical usage of the card. Security features like Chip/PIN are not applicable in Card-Not-Present transactions. The fastest-growing fraud without the actual card – either online, over the phone or through the mail, needs a different approach to protect an or…

RiskShield intelligence claim evaluation software identifies legitimate claims automatically for fast track settlement and flags suspicious claims for further investigations.RiskShield is a smart claim evaluation solution to optimize your claims handling process. As a supervised self-learning system, our decision engine automatically assesses the fraud risk of a reported insurance claim.How does it work? An insurance claim automatically classified by RiskShield as inconspicuous can be settled faster and is more cost-effective, thus strengthening customer loyalty. The solution incorporates proven…

With the ever-rising number of passengers in airports, coupled with capacity constraints, the need for insight into aspects of operations to optimise and make the right desitions, is ever the more needed now.With BlipTrack delivering visibility on resource effectiveness, the airport can now make the most of what is available, like optimising processing efficiency, increasing revenue and improving the passenger experience.With BlipTracks sensor agnostic enterprise solution, managers can now get detailed insights and decision support into running operations smoothly and efficiently. With access to…

The success of a train station, and its image, is heavily influenced by the ability to handle passenger flow smoothly and efficiently. Documentation of movement patterns is crucial to greater efficiency when planning and optimizing the position of retail outlets and services.Rail passenger transport has grown considerably during the last decades. Parallel to the increase in passenger numbers, train stations have transformed to places where people travel and perform activities, such as working, shopping and holding meetings. The combination means that the space is shared by more and more people.

Understanding who is using the road, where they are going and whether they get there on time is essential for policymakers, traffic managers and drivers alike.Traffic planning is normally based on assumptions, simulations and short-term traffic surveys. However, the cost of processing this data by hand means that even the most comprehensive survey can still only ever be a snapshot. This constrained time frame means that any models built from the survey data could end up being based on unusual driver behavior caused by unknown events such as traffic incidents or bad weather.But as Bluetooth and…

Precise wait time and flow information is crucial in order to provide a first-class guest experience, improve capacity planning and maximize revenue.Queues lines are the pet peeve of guests. The time spent waiting invariably comes at the top of the list of customer complaints.  The uncertainty around how long they will have to wait weighs heavily on their mind, particularly when confronted with what appears to be a lot of guest front of them. The BlipTrack queue and flow management solution is able to accurately measure and predict wait times, while simultaneously provide managers with data about…

How do you measure the success of a major event in a city? Does an event increase revenue? How many more people are in the city during an large-scale event? Where do they park? These are some of the questions, that you can get answered using crowd-sourced data.Many cities use sensors to measure real-time pedestrian flow, dwell time and movement patterns. The solution provides a cohesive picture of visitor experiences and an in-depth understanding of the impact of large-scale events, such as the annual Christmas markets. It enables the managers to review how long visitors take to move from one